Yesterday was supposed to be a productive morning where a buyer from the North came down to KL for viewing. Not having units from my own listing, I got a few co-agents’ contacts earlier and looked for co-broke. However, not sure if the market is really good or they just don’t feel like co-broking, only one decided to respond to my request.
Since it was Tuesday when we had the conversation and Wednesday was a public holiday (Deepavali), we left the conversation with a confirmation of viewing on Thursday morning at 10:30am. He even asked me for a co-broke letter and my business card to make sure I’m no dodgy agents lurking. I’m more than happy to provide these.
Come Wednesday evening, I sent another Whatsapp message (normally to track the conversation and as evidence leading to viewings) to remind him of the appointment. Noticed the message was read and I did not think much about it later.
I was up early Thursday morning and headed out to the condominium which was 20 minutes away from my place. I reached the place early and went about my breakfast while waiting for the co-agent and my buyer.
Sent out a message at 9:00am reminding him the appointment and noticed that he was last online at 1:20am. I thought he lives nearby and will only make his way to read messages later. At 9:30am, he was still offline and I’m beginning to feel a little uneasy. I called but couldn’t get through. The phone was switched off. I called again around 15minutes later and the same thing. I knew something is not right.
Finally, at 10:10am, he finally called and told me he totally forgot about the viewing and based on his tone, he was actually trying to accuse me of not confirming the viewing on Tuesday and it’s too late now to arrange with the owners. He said I should write something ‘confirmed viewing on Thursday 10:30am’ in the message to make it clear. Like what??!! Seriously?? After all the reminders??
I told him it’s fine and I would look for others to cover this bulls****. I was very disappointed indeed and in such a short time, I don’t know how to pull this off. The buyer called and I had to walk up to him and told him that I couldn’t get any units for him to view that morning but asked if anything in the afternoon would do. Luckily, and I was lucky for most of the time with buyers and tenants, I was given a second chance.
Immediately I went around sourcing for other agents and finally got 1. Well better than nothing. We went ahead with the viewing and believe it or not, I was told the earlier co-agent was a crafty and dodgy agent around that area and a similar incident happened to him as well. Not sure about the dodgy agent’s motives but heck, I’ll just stay away from these unheard or sleazy agencies from now on.
Lesson learnt. Estate agents like us should really be hardworking and kept looking for quality and personal listing whenever possible. This is where you gain control of situations. When needed to co-broke, make sure it’s with a respectable agent/agency to ensure a good outcome.
Happy hunting guys!
Special mention to Oscar for helping me out. Cool bro!