dodgy agents

Another unfortunate incident

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Yesterday was supposed to be a productive morning where a buyer from the North came down to KL for viewing. Not having units from my own listing, I got a few co-agents’ contacts earlier and looked for co-broke. However, not sure if the market is really good or they just don’t feel like co-broking, only one decided to respond to my request.

Since it was Tuesday when we had the conversation and Wednesday was a public holiday (Deepavali), we left the conversation with a confirmation of viewing on Thursday morning at 10:30am. He even asked me for a co-broke letter and my business card to make sure I’m no dodgy agents lurking. I’m more than happy to provide these.

Come Wednesday evening, I sent another Whatsapp message (normally to track the conversation and as evidence leading to viewings) to remind him of the appointment. Noticed the message was read and I did not think much about it later.

I was up early Thursday morning and headed out to the condominium which was 20 minutes away from my place. I reached the place early and went about my breakfast while waiting for the co-agent and my buyer.

Sent out a message at 9:00am reminding him the appointment and noticed that he was last online at 1:20am. I thought he lives nearby and will only make his way to read messages later. At 9:30am, he was still offline and I’m beginning to feel a little uneasy.  I called but couldn’t get through. The phone was switched off. I called again around 15minutes later and the same thing. I knew something is not right.

Finally, at 10:10am, he finally called and told me he totally forgot about the viewing and based on his tone, he was actually trying to accuse me of not confirming the viewing on Tuesday and it’s too late now to arrange with the owners. He said I should write something ‘confirmed viewing on Thursday 10:30am’ in the message to make it clear. Like what??!! Seriously?? After all the reminders??

I told him it’s fine and I would look for others to cover this bulls****. I was very disappointed indeed and in such a short time, I don’t know how to pull this off. The buyer called and I had to walk up to him and told him that I couldn’t get any units for him to view that morning but asked if anything in the afternoon would do. Luckily, and I was lucky for most of the time with buyers and tenants, I was given a second chance.

Immediately I went around sourcing for other agents and finally got 1. Well better than nothing. We went ahead with the viewing and believe it or not, I was told the earlier co-agent was a crafty and dodgy agent around that area and a similar incident happened to him as well. Not sure about the dodgy agent’s motives but heck, I’ll just stay away from these unheard or sleazy agencies from now on.

Lesson learnt. Estate agents like us should really be hardworking and kept looking for quality and personal listing whenever possible. This is where you gain control of situations. When needed to co-broke, make sure it’s with a respectable agent/agency to ensure a good outcome.

Happy hunting guys!

Special mention to Oscar for helping me out. Cool bro!

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Another case study… for agents (Part 1)

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In general,  in real estate, there is a lot of weird and dirty tricks being deployed to come out on top. This happened recently to our fellow agents.

Scenario:

  1. Agent A and Agent B co-broking on an RM 530k apartment
  2. Agent B brought a potential buyer for viewing
  3. Buyer came but insist on bringing the girlfriend for a second viewing
  4. Both came a week later and was satisfied with the unit but needed to renovate the unit extensively. The buyer said he needs to get his contractor relative to do a site visit to estimate the cost.
  5. This happens the following week. However, Agent A couldn’t make it (it was a weekend and with things to follow up) and told Agent B to take care of it during the visit and try to close the deal.
  6. Buyer finally decides to make an offer and both him and the owner came to an agreeable price.
  7. However, while waiting for the buyer to come out with a cheque (earnest deposit), the owner called up Agent A and told him that a lady agent by the name of C****tine from M****City called him and says she will drop by to hand over the cheque for the purchase.
  8. Agent A was dumbfounded. Nevertheless, still get the owner to entertain the lady and see if this was indeed true as he nor Agent B could make it to the unit.
  9. The owner called back not long after saying this offer and cheque came from the same buyer Agent A and Agent B is working on.
  10. Both the agents tried calling the buyer and the lady agent to confirm the whole fiasco.
  11. As expected, none picked up their calls.
  12. Moments later, the buyer texted both agents and mentioned that he has not made up his mind buying the unit.
  13. Agent A felt something amiss and did a search on the lady agent. Her name, number and face popped up in one of the property portals.
  14. He sent the pic to Agent B.
  15. To be continued….